To create a pro-consumer and pro-business infocomm environment, IDA formulates infocomm-related policies, standards, codes of practice and advisory guidelines aimed at leveling the playing field for infocomm service providers and empowering consumers and businesses with more choices.

IDA plays an active role in developing Singapore’s pool of globally-competitive infocomm talent and an infocomm-savvy workforce. We are also focused on driving consumer education initiatives, ensuring digital inclusion and supporting the effective use of infocomm in community outreach efforts.

Overview

IDA drives the growth, competitiveness and innovation of Singapore’s infocomm industry by nurturing local infocomm enterprises and supporting them in their internationalisation efforts. We also seek to inject greater vibrancy into the infocomm ecosystem by attracting world-class global infocomm MNCs and startups to hub in Singapore.

Licensing Hotlines

For licensing queries, please contact us at the following numbers:

Type of Licence / Query	Contact Person
Dealers / Express Letter Service Licence	Ms Germaine Ng / Mr Badrul Hisham Tel: +65 6211 1950 / +65 6211 1948
Equipment Import Control / Dealer's Licensing	Ms Germaine Ng / Mr Badrul Hisham Tel: +65 6211 1950 / +65 6211 1948
Equipment Registration	Ms Woon Moon Eng Tel: +65 6211 1937
Radio Frequency	Ms Teo Geok Hoon Tel: +65 6211 1903
Radiocommunication Operator / Amateur Examination	Mr Tommy Soh / Mr Badrul Hisham Tel: +65 6211 1912 / +65 6211 1948
Radiocommunication Station Licence	Ms Teo Yan Hoe / Ms Magdalene Soh Tel: +65 6211 1945 / +65 6211 1923
SBO (Class) Licensing	Mr Tan Eng Soon Tel: +65 6211 1938
SBO (Individual) Licensing	Mr Tan Eng Soon Tel: +65 6211 1938
FBO Licences / Trial / Postal Services Operator Licences	Ms Chao Jang Yun / Ms Lee Kah Hui Tel: +65 6211 1968 / +65 6211 0336
Wiring Contractor / Installer Licences	Ms Amy Cheng / Mr Badrul Hisham Tel: +65 6211 1936 / +65 6211 1948