Through its regulatory and policy-making role, IDA aims to create a level playing field for the various industry players and licensees in the infocomm ecosystem. This will help promote competition, lower barriers to entry and pave the way for the proliferation of innovative products and services.

• Licensing

  IDA’s licensing framework is aimed at ensuring sustainable growth and competition in a multi-operator, multi-network environment. This section provides information on various aspects of licensing such as the guidelines for facilities-based and services-based operators, IP telephony, telecoms cable detection work, the international settlement regime and more. Click here to view the Online Licence Application and Equipment Registration Submission.

• Equipment Registration Framework

  This framework outlines the procedures to be followed and requirements to be fulfilled by equipment suppliers seeking to register their telecommunication equipment for sale and use. Details are given in the document entitled "Guide for Registration of Telecommunication Equipment".

• Spectrum Management

  Spectrum refers to the frequencies which are used by various radio-communication services. As it is a limited resource, IDA plays a key role in managing its allocation and use so that it can be harnessed efficiently to deliver services such as mobile, fixed, satellite, short-range devices and broadcasting.

• Numbering

  As the telecommunication industry regulator, IDA controls the numbering resource and manages the National Numbering Plan. The Plan provides a set of rules and guidelines for allocating numbers to public telecommunication service operators. This helps ensure the adequacy of telecommunication numbers for use in Singapore.

• Standards and Quality of Service

  IDA regulates the use of telecommunication equipment in Singapore based on standards that specify the minimum technical requirements for the equipment. We also set and monitor Quality of Service (QoS) standards to regulate the performance of key services offered by operators, ranging from basic telecom to mobile and Internet access services.

• Competition Management

  As a regulator, IDA is focused on promoting and preserving the competitiveness of the telecoms sectors in Singapore. We do this by enforcing competition frameworks such as Telecom Competition Code and Accounting Separation Guidelines, ensuring that licensees comply with the established price control regulations and minimum Quality of Service standards, and reviewing mergers and acquisitions.
  

• Interconnection and Access

  Interconnection is key to effective competition in a multi-network, multi-operator environment. IDA plays an active role in ensuring just, reasonable and non-discriminatory interconnection and access agreements involving dominant licensees, requiring the dominant licensees to provide interconnection and access-related services under its reference interconnection offer.

• Next Gen NBN Infrastructure

  OpenNet has been selected as the Network Company and Nucleus Connect as the Operating Company to design, build and operate the passive and active infrastructure for the Next Generation Nationwide Broadband Network. The two parties have to provide other service providers with open access to the Next Gen NBN infrastructure through an Interconnection Offer or a customised agreement.

• Postal

  IDA is responsible for the administration of the Postal Services Act, which governs postal services in Singapore. Under this role, IDA has the power to grant, modify and suspend licences, and to give directions, issue codes of practice and standards of performance for the sector.

• Information Papers

  IDA publishes information papers aimed at providing the industry and members of the public with a better understanding of the various policy and regulatory decisions as well as the infocomm guidelines and plans that will help create and sustain a vibrant infocomm environment in Singapore.