IDA’s programmes in the Tourism, Hospitality and Retail sector are focused on improving the experience of visitors to Singapore, and enhancing the competitiveness of the companies in the sector through the use of infocomm. The aim is for visitors to enjoy personalised and seamless experience; and for companies in the sector to be closely linked by technology and to be able to share data and information seamlessly.

Programmes and Initiatives

The infocomm programmes and initiatives of the Tourism, Hospitality & Retail sector are aimed at enhancing the visitor and customer experience while helping companies to become more efficient and productive, allowing them to focus on providing the best value and service to their customers.