To create a pro-consumer and pro-business infocomm environment, IDA formulates infocomm-related policies, standards, codes of practice and advisory guidelines aimed at leveling the playing field for infocomm service providers and empowering consumers and businesses with more choices.

IDA plays an active role in developing Singapore’s pool of globally-competitive infocomm talent and an infocomm-savvy workforce. We are also focused on driving consumer education initiatives, ensuring digital inclusion and supporting the effective use of infocomm in community outreach efforts.

Overview

IDA drives the growth, competitiveness and innovation of Singapore’s infocomm industry by nurturing local infocomm enterprises and supporting them in their internationalisation efforts. We also seek to inject greater vibrancy into the infocomm ecosystem by attracting world-class global infocomm MNCs and startups to hub in Singapore.

Mobile and Broadband Advice

To help consumers understand the issues relating to their use of mobile and broadband services, IDA has compiled a series of Mobile & Broadband Advice on topics ranging from latency and throughput, to usage issues such as learning to get more from your broadband connection, the benefits of higher bandwidth, and how to go safe online.

Wireless@SG

• Seamless And Secure Access Guides
The Seamless and Secure Access (SSA) guides help consumers to access Wireless@SG without the need to re-enter their passwords on each log-in. This is similar to how mobile phones automatically log-on to the mobile networks when the device is switched on.

• Safe Surfing Tips
When using Wireless@SG or any other wireless networks available, consumers need to be aware of cyber-attacks that make use of wireless connections and take simple measures to prevent such threats. View safe surfing tips .

• Wireless@SG Connection Guide
The guide helps consumers to make use of the Wireless@SG Connect application , which provides users with easy access to a variety of applications and services delivered over Wireless@SG.

Useful Guides

• More About Latency
Latency is defined as the time taken for a data packet to travel from one point to another and back. In applications which require real-time communications, high latency slows down the communications and may result in quality degradation. Find out more about latency .

• More About Throughput
When we are surfing the Internet, the data packets in our PC need to travel to the intended website through that extensive network matrix we call the Internet. Throughput is an important indicator of network performance, especially when it involves large file transfers or high-bandwidth applications. Find out more about throughput .

• How to Get More from Your Broadband Connection
PCs that are not properly configured can stop you from getting the most out of your broadband connection. Just as for PCs, modems/routers can also underperform if they are not properly configured. Find out how to get more from your broadband connection .

• National Internet Measurement Infrastructure
IDA measures the throughput and latency performance for both the local and the international (US-Singapore) Internet connectivity. Every month, IDA publishes the summary results as well as the detailed 24-hour performance charts, together with the ISPs' broadband service pricing information. The purpose is to help the consumer make informed choices on the broadband services available.

• Benefits of Higher Bandwidth
Having a higher bandwidth means you will be able to achieve a higher data transfer rate which in turn leads to shorter download times. This is especially significant when downloading large files. View benefits of higher bandwidth .

• Mobile Phone Base Stations and Radiofrequency Radiation
The Info-communications Development Authority of Singapore (IDA), as the telecommunications regulatory authority, regulates the use of radiofrequency (RF) spectrum in Singapore .