Statistics on Telecom Services for 2004 (Jul - Dec)

CATEGORY JUL AUG SEP OCT NOV DEC
Fixed Lines 1
Total fixed line subscriptions 1,873,700 1,869,700 1,867,700 1,866,000 1,864,700 1,862,500
Total Residential fixed line subscriptions 1,109,200 1,106,800 1,104,500 1,102,900 1,101,300 1,099,900
Total Corporate fixed line subscriptions 764,500 762,900 763,100 763,100 763,300 762,600
Fixed Line Population Penetration Rate ^ 45.0% 44.9% 44.8% 44.8% 44.8% 44.7%
Fixed line household penetration 102.4% 102.2% 100.7% 100.5% 100.4% 100.3%
Mobile Market
Total mobile phone subscriptions 2 3,690,800 3,716,600 3,741,900 3,757,300 3,798,800 3,860,600
Total post-paid subscriptions 2,553,900 2,565,300 2,570,900 2,575,200 2,585,100 2,613,800
Total pre-paid subscriptions 1,137,000 1,151,300 1,1709,00 1,182,100 1,213,700 1,246,900
Total number of SMS messages 647.77 million 666.36 million 646.17 million 649.84 million 653.58 million 692.41 million
Mobile Population Penetration Rate ^ 88.6% 89.2% 89.8% 90.2% 91.2% 92.7%
Paging Services
Total paging subscriptions 3 127,600 127,600 113,500 113,500 113,500 103,500
Paging penetration 3.1% 3.1% 2.7% 2.7% 2.7% 2.5%
Dial-Up Internet Services
Total Internet dial-up subscriptions 4 1,747,500 1,740,900 1,734,100 1,727,500 1,720,700 1,714,300
Total Residential Internet dial-up subscriptions 1,684,300 1,678,000 1,671,600 1,665,900 1,659,700 1,653,600
Total Corporate Internet dial-up subscriptions 63,200 62,900 62,500 61,600 60,900 60,800
Internet Dial-up Population Penetration Rate ^ 41.9% 41.8% 41.6% 41.5% 41.3% 41.1%
Broadband Internet Access Services
Total broadband subscriptions 5 460,200 467,900 477,700 485,100 491,000 506,100
Total Residential broadband subscriptions 422,300 429,400 438,300 444,400 450,100 464,300
Total Corporate broadband subscriptions 37,900 38,500 39,400 40,600 40,900 41,800
Total xDSL subscriptions 267,900 269,500 271,200 274,600 275,900 282,000
Total cable modem subscriptions 187,600 193,700 201,200 205,300 209,500 218,500
Total leased line Internet subscriptions 3,100 3,100 3,100 3,000 3,100 3,100
Total subscriptions using other broadband Internet access method 1,600 1,600 2,200 2,100 2,600 2,500
Household broadband penetration 6 39.0% 39.6% 40.0% 40.5% 41.0% 42.3%
International Telephone Services
Total number of outgoing retail international telephone call minutes 228.70 million 218.30 million 218.25 million 224.30 million 209.02 million 226.22 million
Total number of outgoing retail international telephone call minutes including transit 7 395.88 million 395.32 million 409.54 million 404.03 million 377.62 million 398.09 million

These telecom statistics are subject to revision from time to time to ensure accuracy.

^Population Penetration rate figures from June 2004 onwards have been re-computed, taking into account the revised population figures recently released by the Department of Statistics. Population Penetration Rate = [Total number of subscriptions/Total Population].

With effect from Jan 2001, we have begun to use total population instead of total residential population as a population base for the calculation of penetration rates for telecom services (unless otherwise stated). Total residential population was previously used because historically, the take-up of telecom services by foreign workers was typically low. With the government's recent efforts in promoting foreign talent, the profile of the foreign worker has changed. Specifically, there has been a marked increase in the subscription to telecom services by "non-residential" foreigners. It is therefore timely to adopt the total population figure as a population base in calculating penetration rates to give a more accurate picture of the various telecom market segments.

Total Households refers to total addresses (housing units) in Singapore, excluding shophouses and zine-roofed/attap houses. This figure is computed using the total number of residential subscribers on a per household basis. The number of households is obtained from the latest figures available from the Department of Statistics.  All subscriber figures rounded to the nearest hundred.

All figures for subscriptions are rounded to the nearest hundred.
All penetration figures rounded to the nearest decimal point.

Please note that the fall in Internet dialup subscribers from May 2001 onwards is a result of a database correction of an Internet Service Provider, to remove from its system discontinued dial-up Internet accounts for the period of Dec '99 - Aug '00 that were not previously deleted.


1 "Fixed Lines" includes Direct Exchange Lines (DEL) and IP Telephony subscriptions using Level '6' numbers.

2 The pre-paid SIM card subscriber base figures are included in the total number of mobile phone subscribers as well as in the total number of GSM900 and GSM1800 subscriber bases.

3 Paging figures from Jan 99 onwards have been re-computed based on updated data information. With effect from July 2004, paging figures will be updated on a quarterly basis every March, June, September and December. The figures for Jan, Feb, Apr, May, July, Aug, Oct and Nov will not be updated and will reflect the latest quarterly figure.

4 The Internet Dial-up Penetration figures includes: (i) subscribers to paid Internet access service for all IASPs, including ISDN dial-up subscribers; and (ii) subscribers to free Internet access. Following full telecom market liberalisation, the number of IASPs have increased considerably. Starting Jan 2001, the published figures on the internet dial-up market include contributions from such new IASPs.

5 With effect from July 2004, the total number of broadband subscriptions includes xDSL, cable modems, leased line Internet and other broadband Internet access methods.

6 This figure is computed using the total number of residential broadband subscribers on a per household basis. The number of households is obtained from the latest figures available from the Department of Statistics. Please note that this is not reflective of the proportion of households with broadband in Singapore. For a more reflective number, please refer to IDA's Household Survey findings .

7 Following full liberalisation of the telecommunications market, Singapore's international services market has grown considerably both in diversity of services available as well as in the number of operators offering international telephone services. As Singapore continues to develop as a hub for international voice traffic, including transit and regional traffic in our published statistics will provide a more holistic picture of the vibrancy and growth of the entire international telephone services market in Singapore. Thus, this figure includes total retail outgoing international call minutes as well as transit minutes. For comparison purposes, figures from previous years will also be adjusted accordingly. This change has been applied retroactively from Jan 2001. Furthermore, starting from Jan 2001, traffic from other service providers such as ISR operators has also been included. Since July 2004, IDA has also expanded on the reporting of international telephone services to include all Service-Based Operators (SBO), resulting in a marked increase in the minutes reported from June 2004. Part of the increase is also due to monthly traffic fluctuations.


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